Welcome to the ASUS Recycling Programme designed for businesses and schools. Our program offers a valuable service to recycle your outgoing hardware while providing an opportunity to offset the cost of your new ASUS equipment. To ensure a smooth process and maximize the value you receive, please carefully review the following Terms and Conditions (T&Cs):
1. Equipment Valuation:
a. The value of your equipment will be assessed based on its age, cosmetic condition, and functionality.
b. To secure maximum value, the equipment should be fully working, without any faults or damage and be free of all management and user accounts.
2. Damaged or Faulty Equipment:
a. We accept damaged or faulty equipment for recycling, however it may not carry a value.
b. Please note that the valuation of such equipment will be determined on a case-by-case basis.
c. Collections containing only legacy, damaged or faulty hardware will be subject to a collection and processing fee. This is determined on size and location of collection.
3. Apple Equipment:
a. Apple devices should be released from any Mobile Device Management (MDM) software.
b. Devices should be logged out of iCloud and Apple ID, and remove any user PIN, facial, or fingerprint security features.
c. Activation locked, iCloud locked, MDM and security locked devices, that can not be released, will carry a zero value.
4. PCs and Laptops:
a. PCs and laptops must be free of BIOS locks and released from any MDM management, and OS deployment tools
b. BIOS / MDM locked machines, that can not be released, will carry a zero value.
5. Android Devices:
a. Android devices should be logged out of Google accounts and released from any MDM management.
b. FRP locked and MDM locked machines, that can not be released, will carry a zero value.
6. Chromebooks:
a. Chromebooks should be released from enterprise management.
b. Managed Chromebooks that can not be released will carry a zero value.
7. Battery and Power Supply:
a. Laptops, MacBooks, tablets, and mobile phones should have fully working batteries.
b. Laptops and MacBooks should be supplied with a working power supply to secure maximum valuation.
8. Data Destruction and GDPR Compliance:
a. FREE data destruction – hard drives will be digitally wiped using industry leading software, or removed from machines and wiped on dedicated HDD wipe/degaussing machines with GDPR-compliant data destruction certificates provided at the end of the project.
b. Drives that can not be removed from machines will be wiped in situ and a certificate provided.
c. HDD that fails digital data destruction will be removed and destroyed free of charge.
9. Ownership Transfer:
a. Upon acceptance of the valuation, you confirm the transfer of ownership to the recycling provider.
b. If the customer requests the return of any collected equipment at any stage, a collection and processing fee may apply. This fee must be settled in full prior to the release and return of the equipment.
10. Compliance with WEEE Directive:
a. All equipment will be securely transported and processed in accordance with the Waste Electrical and Electronic Equipment (WEEE) directive.
11. Collection of Equipment:
a. For collections of 50 working units and above, we will dispatch a collection van on a date and time agreed with you.
b. Smaller volume collections can still be submitted; these will be collected in combination with other small collections, or by a secure third-party collection courier.
By participating in the ASUS Recycling Program, you agree to comply with these Terms and Conditions. We appreciate your commitment to sustainability and responsible disposal of electronic devices. For any further inquiries or clarification, please contact our dedicated customer support team.